365-Day Done Right Promise - if it's not done right, we make it right

What Our Promise Actually Means

If a repair we completed isn’t right, we come back, we fix it, and you pay nothing more to make it right. That’s the whole promise. The 365-Day Done Right Promise isn’t a footnote or a goodwill gesture – it’s a written commitment under The Haven Standard, and it covers every job Servo Garage Doors has completed since 2015.

Call (970) 536-1724

You don’t need to find paperwork, argue over what was agreed, or explain the job from scratch. The documented photo record we leave after every visit – photos of what we found, what we replaced, and the condition of the door when we left – is the record of what was promised and what was done. That record belongs to you. If something isn’t right, you reference it. We act on it.

No forms. No case numbers. No fee to exercise the guarantee.

Why We Answer Fast, Everywhere

A one-truck shop can cover one zip code. When that truck is booked, you wait. Servo Garage Doors runs local crews across 34 states, which means the technician who answers your call tonight isn’t routing from three counties over.

The response promise we’ve made is specific: a real person answers our phone 24 hours a day, 7 days a week. On emergencies, we aim to have a technician on your property within 4 hours. Most non-emergency repairs are booked same day or next. We can hold to that window because of how we’re built: stocked vehicles carrying the parts most residential garage door jobs actually need, local crews who know the routes, and a dispatch system that doesn’t put you on hold and hope.

What a national brand contributes here isn’t a logo – it’s infrastructure. Haven’s documentation system, buying relationships, and crew standards let the local Servo operator move faster and carry more than a standalone shop can. The local business still holds its own license and insurance. Haven contributes the standard they agree to work to.

How We Make It Right

You Tell Us

Call (970) 536-1724 and tell us what’s wrong. You don’t need to diagnose it – that’s our job. Reference the job if you have the paperwork; if you don’t, the documented photo record we filed when we finished is already in the system. One call is enough to start the process.

We Come Back Out

We schedule a return visit at your convenience. There’s no charge for the return call, no deposit, and no requirement that you agree to additional work before we show up. A named technician comes back – not a different crew starting from scratch.

We Fix It

The technician reviews the original documented record, assesses the issue, and corrects it. If a part needs to be replaced that we installed, we replace it. If the repair scope needs to be adjusted, that’s documented in writing before anything changes. Clause 1 of The Haven Standard applies on the return visit the same as it did on the first one: written price, written scope, before we start.

You Sign Off

When the work is done, you confirm it’s right before we close the job. Another photo record documents the finished state. You’re not trusting us that it’s correct – you can see it, and so can we. That evidence trail is what “done right” means in practice, not in policy.

Before

After

What Stands Behind the Promise

The 365-Day Done Right Promise is co-signed: Servo Garage Doors makes it, and The Haven Standard backs it. That means two things are standing behind the crew that shows up at your door.

First, the technician. Every Servo technician is background-checked and arrives in uniform. The local Servo operator holds its own license and insurance – independently owned and operated, not a call center handing off to whoever is available.

Second, the system. The written price delivered before any work starts – flat, itemized, covering both parts and labor – is Clause 1 of The Haven Standard, not a courtesy. The documented photo record on every visit is Clause 4, tracing back to the founding rule Marcus Deller built Servo on in 2015: the customer sees the failed part, photographed, before anyone quotes a replacement. That rule exists because we’ve seen what happens when it doesn’t.

We service all eight major brands – LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor – and we stock parts for them. The 18,000+ garage doors we’ve completed since 2015 were each priced in writing before the job started. That’s not a marketing line; it’s an operating requirement under The Haven Standard, and it’s held since day one.

There are no hourly rates, no subscriptions, and nothing to sign up for. Every job is priced job-by-job off a free written estimate. The number is confirmed in writing before anyone touches your door.

Ask Us to Prove It

Call (970) 536-1724 – a real person answers, around the clock. If you have a written estimate from another company, bring it. Our Free Second Opinion offer applies, no coupon required. Book online or by phone; either way, the full terms of The Haven Standard are on our terms page, written in plain language, not fine print.

Written by Marcus Deller, Owner at Servo Garage Doors, serving homeowners nationwide since 2015.